Using the kiosks

• Sign in with your mobile number and password.
• Signed in on another kiosk? You'll be offered to sign that one out.
• Too many wrong passwords locks your account - ask the staff to unlock it.

1. On the sign-in screen, choose Forgot Password.
2. Choose a text message or a phone call, and we'll send you a code.
3. Enter the code, then set a new password.

After signing in you'll see your Time Left and your Print, Copy & Scan Balance. From here:

• Start - begin your session.
• Top Up - buy time, prints or membership.
• Convert - turn some of your minutes into print balance.
• Settings - your details, history and privacy.
• Filter - your own website settings.
• Log out - leave without starting.

1. On the Welcome screen, tap Top Up.
2. Choose a package - Minutes for computer time, or Prints for print balance.
3. Have a promo code? Enter it now for your discount.
4. Choose how to pay and tap Pay. It's added to your account straight away.

1. On the Top Up page, choose a package first.
2. Choose Pay by Card, then tap Add Card - or Change Card if you already have one.
3. Pick one of your saved cards, or enter a new card's number, expiry date and security code.
4. Tick the box to save the card if you'd like to use it again next time.

A saved card you don't want any more can be removed from the same list.

Tap the small arrow next to Start:

• Preset a time - set the hours and minutes you want. When it's up the kiosk pauses and asks if you want to Start Again or Log out.
• No time limit - carry on until your time runs out.

• You'll get a warning 5 minutes and again 2 minutes before your time runs out.
• At zero the kiosk pauses back to the Welcome screen - tap Top Up, then Start to carry on.
• Leave the kiosk untouched for too long and it warns you, then signs you out.
• Time you don't use stays on your account for next time.

When you log out, the kiosk clears the files you saved, resets the web browser and closes your apps, so the next person starts on a clean computer.

Before you log out, copy anything you want to keep to a USB stick or email it to yourself - it can't be got back afterwards.

Tap Settings on the Welcome screen:

• My Details - your name, address, email and password, and your membership.
• My History - when and where you signed in.
• My Privacy - what happens when you log out, and after how many idle minutes you're signed out.

Some privacy options are set by the hub and can't be switched off.

Every kiosk is filtered by NetFree or Techloq. Most blocked pages come from that filter - the block page shows their name. Use the request option on their page if there is one, or ask the staff.

Only if you see a Roseteq block page is it your own website settings. Tap Filter on the Welcome screen to see them and ask for the site to be opened. Your Filter settings follow your account, whichever kiosk you use.